Responsible Sourcing
Through our responsible sourcing strategy, we work to align purchasing practices with Whirlpool Corporation's overall corporate responsibility strategy, promote compliance and enable sustainability through our supply base.
We maintain a robust Supplier Code of Conduct (SCoC) and compliance program to ensure that all suppliers:
- Adhere to ethical conduct
- Meet high standards for human rights and labor
- Uphold compliance with all local environmental laws applicable to the workplace, products and manufacturing methods
- Avoid the use of harmful materials that are classified as banned
- Maintain a safe working and living environment
See our Supplier Code of Conduct for more information.
Supplier Engagement
We follow sourcing standards that promote human rights and the responsible production of materials and components. Our SCoC helps ensure our suppliers are aligned with our values and high standards. We also maintain a compliance program that governs responsible sourcing and mitigates compliance risks associated with third-party providers. Through our SCoC and compliance program initiatives, we conduct due diligence and auditing activities, third-party due diligence screening and conflict minerals tracking to support compliance with our high standards. We use screening and risk assessment criteria to determine the frequency and cadence of audits across our supply base. If an issue arises, we work to quickly identify the problem and provide remedial support.
In collaboration with EcoVadis, we assess the overall sustainability performance of significant suppliers to learn more about their environmental, social and ethical business practices. We provide suppliers with education and capability-building opportunities, including by working with lower-performing suppliers to improve in targeted areas. Additionally, for suppliers that operate in areas with higher labor-related risks, we leverage EcoVadis assessments to evaluate labor, human rights and supply chain practices. For all suppliers with EcoVadis assessments, we also assess actions related to carbon emissions management. To enhance visibility and better inform the purchasing decisions of our global procurement team, we have developed an internal dashboard for supplier sustainability performance.
Supply Chain Emissions
In 2024, we began collecting Scope 1 and 2 emissions data from our suppliers. This initiative is a significant step toward better understanding our Scope 3, Category 1 (Purchased Goods and Services) emissions landscape and supporting the development of future emissions reduction strategies. Even in the first year, we saw a strong response, obtaining data from more than half of our estimated direct supplier emissions. This provides a solid baseline to drive meaningful progress toward our sustainability goals.
Supplier Discovery
We encourage inclusive procurement practices to widen the pool of potential suppliers, promote competition and improve results. We believe that a diverse network of suppliers results in innovative ideas, high-quality products and stronger representation of our diverse consumer base.
To help foster inclusive procurement, we offer internal training and invest in initiatives that build a diverse supplier pipeline. Our sourcing processes are designed to ensure that suppliers have opportunities to participate, thereby expanding, diversifying and strengthening our network.
Conflict Minerals Management
Managing conflict minerals is a key component of our responsible sourcing efforts. Conflict minerals — 3TG minerals (tantalum, tin, tungsten, gold) — are commonly mined in regions associated with significant human rights and environmental concerns. These regions are also known for 3TG extraction practices that are incompatible with our own standards of safety and ethics. However, these metals are essential to many products we use daily.
To manage conflict minerals, we actively engage with suppliers to ensure they adhere to our Conflict Minerals Policy, including through an annual review of our supply base. Through this process, which is conducted alongside our SCoC, we communicate with vendors that may handle 3TG minerals to better understand their individual practices and exposure to known areas of concern.
For more information, please refer to the Supply Chain Transparency section on our corporate website.